Frequently asked questions
What is the return policy?
💜 Customer Satisfaction Promise
Our goal is for every customer to be completely satisfied with their purchase.
If you’re not happy for any reason, please contact us and our support team will do their best to resolve the issue and make it right.
Are any purchases final sale?
Please note that returns cannot be accepted on certain items.
Such items will be clearly marked on the product page before purchase, so customers can make an informed decision.
When will I get my order?
🚚 Order Processing & Shipping Updates
We work quickly to process and ship your order as soon as possible.
Once your order has been shipped, you will receive an email notification with tracking and delivery details.
Delivery times may vary depending on your location and service availability, but most orders are delivered within 5–7 working days.
Where are your products manufactured?
🏭 Manufacturing & Sourcing
Our products are manufactured both locally and globally.
We carefully select and work with trusted manufacturing partners to ensure every KREON product meets our quality standards and offers fair value to our customers.
How much does shipping cost?
🚚 Shipping Policy – KREON
Shipping is fully handled by KREON Store.
📦 Shipping cost is decided and covered by KREON, not charged separately to the customer
💰 Customers pay only the product price shown at checkout
🚚 Orders are processed within 24–48 hours after confirmation
⏱️ Estimated delivery time is 5–7 working days across India
There are no hidden shipping charges.




